A message from Bruce & Kathy Hegan, owners and Managing Directors

As 2021 comes to a close it is time to reflect on the accomplishments of the year.

The year commenced with our relocation from Warnervale to our own factory at Wyong. From there we have experienced many changes and events ranging from:

• new equipment

• total factory fit-out

• new employees including a new GM

• new exciting projects that differ from the products 4id is known for

Despite all of the above, 2021 has been a success in many ways, most notably due to the wonderful cooperation and support from both our staff and suppliers. This support has been instrumental in 4id Solutions surpassing our budgetary and production targets despite having to navigate COVID 19 and supply chain issues that both escalated throughout the year.

We feel fortunate to have many clients, suppliers and business partners with whom we truly enjoy working and with whom we have formed great relationships over the years.

Our heartfelt thanks and sincere appreciation must go to our wonderful team who continue to show incredible knowledge, skill, patience and resilience. We are grateful for the passion and commitment each of you bring to your role.  

Bruce & Kathy

Year in Review

As a result of considerable growth and the addition of manufacturing equipment, our production and administration team grew from 8 to 22 employees. The extra resources allowed our operations to transition into running dual shifts to support customer demand. New processing equipment was installed in April and June to support production capabilities.  

In August we were thrilled to be one of six businesses invited to present our competencies at the SICK Sensor Intelligence ‘Boost your RFID Knowledge Masterclass’. A case study was also submitted to the Business Entrepreneurs Programme that highlighted the effectiveness and success of being involved in the Australian Federal Government Programme.

This was a precarious year for many businesses who faced global challenges and disruptions. We hope these businesses have been able to manage their way through these unprecedented times and there is light at the end of the tunnel.

In November we welcomed representatives from Investment NSW and the Department of Regional NSW to tour our facility, discuss our production capabilities, future projects and export opportunities. NBN News were on site to interview and film the event.

We were delighted to launch the new 4id Solutions website in October, showcasing our wide range of asset tracking and tagging technology solutions and how they can be applied to many industries. Our team and support partners worked hard to develop a site that truly represents what we can do for our valued customers.

To support our website we also launched the beautifully animated 4id Solutions story in November. This was an outstanding piece of creativity that enabled us to graphically explain what we do through a fun and engaging medium. It has allowed us to present our offering to government industry advisors, new customers and partners. These two initiatives have really elevated our brand awareness and engagement.

We are grateful for your ongoing support this year and look forward to working with you on new projects in 2022. Wishing you and your families a wonderful Holiday Season and a very Happy New Year.

The 4id Solutions Team